Refund policy

30-DAY MONEY-BACK GUARANTEE

Not funny enough? You have 30 days from the day your order is delivered to ask for a refund.

HOW TO START A RETURN

Email us at jingletoots1@outlook.com with your order number. We'll reply with return instructions. Please contact us before sending anything back, as we can't refund returns we don't know about.

Items should be returned unused and in the same condition you received them. Return postage for change-of-mind returns is paid by the customer.

REFUNDS

Once we receive and check your return, we'll refund you to your original payment method. Your bank may take 5–10 business days to show it.

DAMAGED, FAULTY OR WRONG ITEMS

If your order arrives damaged, faulty or isn't what you ordered, email jingletoots1@outlook.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund. You won't need to send the item back.

UK AND EU CANCELLATION RIGHTS

If you're a consumer in the UK or EU, you also have the legal right to cancel your order within 14 days of receiving it, for any reason. This guarantee doesn't affect your statutory rights.

QUESTIONS?

Email us at jingletoots1@outlook.com and we'll help.